Created with Sketch.

Privacy Policy

This privacy policy explains how we use any personal information we collect about you when you use this website.
Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

Topics:

What information do we collect about you?
How will we use the information about you?
Marketing
Access to your information and correction
Cookies
Other websites
Changes to our privacy policy
How to contact us

1. What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, comment on our blog, provide feedback and participate in competitions. Website usage information is collected using cookies.

Like most websites, this site uses Google Analytics to track user interaction. 

2. How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website, but also to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Purlfrost Ltd will not share your information for marketing purposes with other companies.

 

3. Marketing

If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor (see section 6.0 below). The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems.

Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.

While your email address remains within the MailChimp database, you will receive periodic (approximately once a month) newsletter-style emails from us.

4. Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address:

By email:

info@purlfrost.com

By post:

Purlfrost Ltd
Unit 3, Vision Business park
Kendal Avenue
London W3 0AF

We may make a small charge for this service.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


5. Cookies
 

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website

features may not function as a result.

6. Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the current legislation. All 4 of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.

Google (Privacy policy)
Bing (Privacy policy)
Mailchimp (Privacy policy)
Paypal (Privacy policy)

7.Changes to our privacy policy

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. This privacy policy was last updated on 9 September 2017.

8. How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you.

By email:

info@purlfrost.com

By post:

Purlfrost Ltd

Unit 3, Vision Business park

Kendal Avenue

London

W3 0AF