We hope that you will find the following FAQs informative, but should you need further information about our products and services, please fell free to contact us.
When ordering window film cut to size or made to measure, please take the measurements in centimetres. We recommend you take measurments both at the top and bottom for the width, as well as both left and right for the height. Enter the largest measurements and once applied it's easy enough to trim any excess for a perfect fit.
Window film is applied using a soapy water solution in a trigger bottle and a squeegee, and the process takes a matter of minutes. We send out detailed instructions with every order – just take a few moments to read it carefully before embarking on your first piece. We’ve also created some video tutorials which we hope you will find helpful.
Window film can only be applied to smooth, non textured glass. It is suitable for all types of windows and doors including double glazed units.
Window film is very durable and easy to care for. Most of our internal window films come with a 10-year warranty and would usually last much longer in the right conditions.
We also supply a selection of handy installation tools. All you'll need is a spray trigger bottle, a squeegee and some Fairy liquid. We supply a small felt edge squeegee with your order.
The technique is the same for all types of film, the time you will spend depends on how long the film has been on the glass for. Please look at our video tutorial.
Simply using soapy water and a squeegee or soft cloth. Avoid any abrasive material, or any strong detergent or cleaning product.
Our films are completely safe to use in bathrooms and will last for many years. We only advise that if you are applying it to a shower screen that you put it on the reverse side of the glass. Although water on the film will not damage it, over time limescale may build up on the surface of the film. We recommend you use a soft cloth when cleaning rather than anything abrasive, which may damage the film. It won’t be affected by condensation and will not peel off the glass.
Our wet application installation method is a proven method for installing films and window graphics and has been used in the signage industry for decades. It works! The technique is very forgiving and gives you plenty of opportunity to reposition the film before it dries, or remove stubborn bubbles.
We're often asked about a mirror film that allows you to look out, but people can't see in. Mirror film is in effect a reflective window film, commonly used on commercial properties. It works as intended only during daytime hours, as the level of light inside needs to be lower than outside. So, at night, it works in reverse.
Some of our films, for example, the mirror & safety films and the partial obscure films have a thin, clear backing “liner”, rather than a backing “paper”.This can be quite tricky to peel off especially if you do not have long fingernails! We recommend you use a small piece of sticky tape on opposing side of the film, in one corner, to “pluck” the film apart from its liner. We've actually got a short video tutorial for this exact question.
We endeavour to process all orders within 2 days. On average, and depending on your location and whether you ordered a bespoke or stock product, your order should be delivered within a week.
You would need to add a tinted film to your windows, which will act like a giant pair of sunglasses and reduce the glare allowing you to enjoy watching your screen in comfort.
A static-cling film is ideal as it's non adhesive and can be removed in seconds, and even re-used a couple of times.