Purlfrost | Window Film For Home Or Business | Retail Glass StickersCreated with Sketch.

Frequently Asked Questions About Window Film

We hope that you will find the following FAQs informative, but should you need further information about our products and services, please fell free to contact us.

What is window film?

Window film is a thin self-adhesive or static cling material which is designed to adhere to the surface of glass, for a variety of purposes like privacy, decorative, solar control, or safety and security.

How do you apply window film?

Window film is applied using a soapy water solution in a trigger bottle and a squeegee, and the process takes a matter of minutes. We send out detailed instructions with every order – just take a few moments to read it carefully before embarking on your first piece. We’ve also created some video tutorials which we hope you will find helpful.

Can you apply window film on any type of glass?

Window film can only be applied to smooth, non textured glass. It is suitable for all types of windows and doors including double glazed units.

How long will window film last?

Window film is very durable and easy to care for. Most of our internal window films come with a 10-year warranty and would usually last much longer in the right conditions.

What tools do I need to apply window film?

All you'll need is a spray trigger bottle, a squeegee and some Fairy liquid. We supply a small felt edge squeegee with your order, but you can buy a complete installation kit from us.

How do I remove window film?

The technique is the same for all types of film, the time you will spend depends on how long the film has been on the glass for. Please look at our video tutorial. If you would like us to come and remove your old film and install new film, please contact us and we can give you a quote for both.

How do I clean window film?

Simply using soapy water and a squeegee or soft cloth. Avoid any abrasive material, or any strong detergent or cleaning product. 

Is window film suitable for bathrooms?

Our films are completely safe to use in bathrooms and will last for many years. We only advise that if you are applying it to a shower screen that you put it on the reverse side of the glass. Although water on the film will not damage it, over time limescale may build up on the surface of the film. We recommend you use a soft cloth when cleaning rather than anything abrasive, which may damage the film. It won’t be affected by condensation and will not peel off the glass.

How do I ensure there are no bubbles or creases when applying the film?

Our wet application installation method is a proven method for installing films and window graphics and has been used in the signage industry for decades. It works! The technique is very forgiving and gives you plenty of opportunity to reposition the film before it dries, or remove stubborn bubbles.

I want to see out but people not to see in?

We're often asked about a mirror film that allows you to look out, but people can't see in. Mirror film is in effect a reflective window film, commonly used on commercial properties. It works as intended only during daytime hours, as the level of light inside needs to be lower than outside. So, at night, it works in reverse.

Alternative solutions:

  • Use a frosted film but do not cover the whole window, position it so that it is slightly above eye level to prevent passers-by from looking directly into your room. You can still leave an area clear to enjoy your view.
  • Use one of our patterned films which have clear patterns within the frost allowing you to see partially through the film, but at the same time restricting the view from outside.

How do you make glass opaque, obscure?

Simply by applying a frosted window film directly to the glass. If you fancy something a bit more stylish, we also have a wide selection patterned window film which will also do the job.

Does window film provide privacy at night?

It depends on the film. For day and night privacy, a frosted window film or patterned window film would be suitable as they both make the glass opaque. A one way mirror window film however would only provide privacy during the day, in the right conditions.

Can I have a custom print or design on window film?

This is something we do a lot for our corporate clients. We can print any image on clear or frosted film, as long as it is high resolution. We can also print repeat patterns or match an existing pattern you might have. Just contact us with details of your project.

Do you install window film professionally?

Yes we do, both for residential and commercial projects, in London, Greater London and anywhere within the M25. Please visit our dedicated installation service page.

How do I get a quote for my window measurements?

All the prices are on the website. Once you select the product you require there is an option to choose the quantity you require, and the prices are displayed alongside.You will need to enter your measurements (in cm) for the price to be calculated automatically. The prices displayed always include VAT and delivery, unless you need priority next day delivery or are ordering from outside of the UK.

Why is there no backing paper on my film?

 Some of our films, for example, the mirror & safety films and the partial obscure films have a thin, clear backing “liner”, rather than a backing “paper”.This can be quite tricky to peel off especially if you do not have long fingernails! We recommend you use a small piece of sticky tape on opposing side of the film, in one corner, to “pluck” the film apart from its liner. We've actually got a short video tutorial for this exact question.

How long before I receive my order?

It will first and foremost depend on what shipping option you have selected. We endeavour to process all orders within 2 days, and priority is given to special delivery items (£10.00 at the checkout). On average, and depending on your location and whether you ordered a bespoke or stock product, your order should be delivered within a week.

Can I order over the telephone?

If you are ordering window film by the metre, then please feel free to call though we'd rather you placed your order online as the process we have to go through ourselves is the same and just as time consuming. Our telephone line is mainly there to help out with any general queries, lost goods or technical help. 

Who offers window tinting near me?

We offer a window film installation and glass tinting service for London and anywhere within the M25.

How to stop window glare on my TV or computer screen

You would need to add a tinted film to your windows, which will act like a giant pair of sunglasses and reduce the glare allowing you to enjoy watching your screen in comfort.

How to temporarily cover my windows?

A static-cling film is ideal as it's non adhesive and can be removed in seconds, and even re-used a couple of times.